Privacy policy

Privacy Policy

Last updated: September 2026

This Privacy Policy describes how WEPET (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. 

- Device information: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site. Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels. Shared with our processor Shopify and our advertising partners (such as Meta/Facebook).
- Order information: name, billing address, shipping address, payment information (processed via PayPal), email address, and phone number. Collected from you to fulfill our contract, process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, and screen our orders for potential risk or fraud.

Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We share necessary shipping information with our fulfillment partners (such as CJ Dropshipping) strictly to ship your order.
- We use PayPal as our payment gateway. We do not store your credit card details; they are securely processed by PayPal.

Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
- We use the Meta/Facebook Pixel to help us understand how our customers use the Site and to deliver relevant ads.
- You can opt out of targeted advertising through Facebook at: https://www.facebook.com/settings/?tab=ads

Do Not Track
Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Your Rights
If you are a resident of certain US states (like California), you may have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at help@wepet.shop.